Refund Policy

At Coloriva, we strive to provide high-quality products and a great customer experience. Please read our policy carefully before making a purchase.

All Sales Are Final

Due to the nature of our products and fulfillment process, we do not offer refunds, returns, or exchanges for change of mind, incorrect selections, or buyer’s remorse. Please review your order carefully before completing your purchase.

Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery and provide clear photos of the issue so our team can review the situation.

Once reviewed, we may offer a replacement item at no additional cost if the issue qualifies.

Order Changes or Cancellations

Orders are processed quickly to ensure fast delivery. Because of this, orders cannot be canceled, modified, or changed once they have been placed.

Shipping Issues

Coloriva is not responsible for delays caused by shipping carriers, customs, weather conditions, or incorrect shipping addresses provided by the customer.

Contact Us

If you experience an issue with your order, please contact our support team and include your order number and photos (if applicable).

Email: coloriva07@gmail.com